Gmail Integrations
Connect Gmail accounts with OAuth for the AI-powered inbox.
Objective
Connect Gmail accounts via OAuth to send and receive emails.
Access
Settings -> Gmail Path: /app/{tenant}/settings/gmail
Roles
- owner, admin
Connect Gmail
- Select an agent in Assign agent.
- Press Connect Gmail.
- Complete Google OAuth.
Fields:
| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| Assign agent | Yes | selection | Support Agent | Required for AI |
Manage accounts
On each account:
- Go to Inbox
- Disconnect (Trash icon)
- View status (Active/Expired)
Notes
- OAuth is more secure than app passwords.
- If the token expires, reconnect the account.
Screenshot
